FAQ'S

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Below FAQ are some common concerns of our clients before purchasing the theme. If you have other questions, please just send it to: contact@ayourrugs.com

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Why should I buy my rug from you?

Authentic Moroccan Craftsmanship

At Ayour Rugs, we partner directly with master artisans across Morocco. Every rug is meticulously handwoven using ancestral Berber techniques, making each piece a true work of art.

Rigorous Quality Control

Each rug undergoes a detailed inspection before it’s listed. We ensure that every weave, knot, and fiber meets our exacting standards for beauty and durability.

Honest, Transparent Pricing

By cutting out middlemen, we offer fair, competitive prices—so you receive exceptional handmade quality without inflated costs.

Empowering Local Artisans

Every purchase helps sustain the livelihoods of Moroccan craftswomen and craftsmen, supporting rural communities and preserving centuries-old traditions.

Personalized Customer Support

From the moment you visit our site to the day your rug arrives, our friendly team is here to guide you. We’re always available to answer questions and provide tailored advice.

When you choose Ayour Rugs, you’re choosing authenticity, ethical values, and timeless design crafted with heart in every thread.

How does it feel to step on this wool Rug?

Stepping on our wool rug feels incredibly soft, plush, and comforting.

It's thick, cushiony underfoot, and naturally warm perfect for barefoot walking. Made from 100% natural wool, it offers a cozy, luxurious feel that adds warmth and texture to any space.

What sets handmade rugs apart from machine-made ones?

Handmade rugs are unique, timeless, and crafted with soul.

Each piece is carefully woven by skilled artisans, often taking weeks or months to complete. Unlike machine-made rugs, no two handmade rugs are exactly alike. They use natural materials like wool, offer superior durability, and age beautifully over time. You’re not just buying a rug you’re owning a piece of tradition, culture, and craftsmanship.

Are these rugs safe for babies?

Yes, our rugs are safe for babies.

They’re made from 100% natural wool, free from harmful chemicals or synthetic dyes. The thick, soft texture provides a cozy, cushioned surface that’s gentle on little hands and feet perfect for crawling, playing, and resting.

How do I care for my rug?

Caring for your rug is simple.

Shake it out regularly or vacuum gently without a rotating brush. Expect some natural fiber shedding at first that’s normal for raw wool. For spills, blot immediately with a clean cloth. Avoid harsh chemicals; use mild soap and water if needed. For deep cleaning, we recommend professional rug care to preserve its texture and colors.

Are these rugs handmade?

Yes, all our rugs are 100% handmade.

Skilled Moroccan artisans craft each piece by hand using traditional weaving techniques passed down through generations. Every rug is a unique work of art with its own character and story.

Are the rugs clean, or do they need to be cleaned?

Our rugs arrive freshly hand-cleaned by the artisans, and we also clean each rug again in our warehouse before shipping.

Because they’re handmade with natural wool, a light airing or gentle vacuuming after arrival is recommended to keep them looking their best.

Why do handmade rugs sometimes have imperfections?

Handmade rugs may have small imperfections because they’re crafted by skilled artisans using traditional techniques, not machines.

These slight variations in weave, pattern, or color add character and authenticity, making each rug truly unique and reflecting the human touch behind its creation.

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