Free Shipping 🔥 To All Orders Worldwide 🌏
Free Shipping 🔥 To All Orders Worldwide 🌏
Orders headed to any destination in the whole world ship for free – wahoo!
Currently, in-stock orders are shipped within 4 business days. If your order is not shipped immediately, don’t worry! We’ll make sure you get your order within the timeframe selected at checkout, and we’ll cover the tab to upgrade shipping if it’s necessary.
Please note that we don’t ship on Saturdays, Sundays, or national holidays. Orders placed on weekends and after 1 PM GMT on weekdays will not ship until the next business day.
Orders cannot be shipped to PO Boxes.
If you select Free Ground Shipping, you’ll receive your order in 7 – 10 business days. If you select Premium Shipping, you’ll receive your order within 4 – 6 business days. Please note that we don’t currently offer an overnight or two-day shipping option.
Since all of our products are handmade in small batches, occasionally items have a delayed shipping date. You’ll see this on the product page, and we’ll remind you again in your order confirmation email. Trust us – it’ll be worth the wait.
Most of our large items are shipped like normal items via DHL/FedEx.
We’ll send tracking information your way as soon as it’s available.
To find out the location of your package, take a look at the tracking info that was emailed to you. Just a reminder that this email will be separate from your order confirmation email, so be careful not to miss it!
You also find the tracking on your orders page. as we will attach it to every order.
Yep. We offer FREE INTERNATIONAL SHIPPING
However, buyers are responsible for any customs and import taxes that may apply. which may be incurred based on the final shipping destination. AYOUR RUGS is not able to quote customs and/or duty fees as they vary by country. Fees are calculated based on the value of the order and are collected prior to delivery based on local regulations.
Go on, try it out in your space – we accept returns within 30 days of delivery.
Returns for store credit and exchanges are completely free.
If you would like a refund in the original form of payment, some fees may apply.
Once we process your return, we’ll issue your refund. stocking fees of $70 may apply.
Why the stocking fees? These fees allow us to keep our prices and artisan partnerships sustainable. Specifically, they help cover the cost of shipping items back and manage the inventory. We always want to reduce waste, recycle, and donate where we can, so they also help fund initiatives there.
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