We accept the following payment methods for purchases made on our website:
Credit/Debit Cards (Visa, MasterCard, American Express….)
Bank Transfers
All payments must be made in the currency specified at checkout.
2. Billing Information
Customers are required to provide accurate and complete billing information at the time of purchase. This includes the customer’s full name, billing address, and contact information. Ayour Rugs is not responsible for any issues arising from incorrect billing information provided by the customer.
3. Invoices
Invoices for purchases will be sent to the email address provided at checkout. Customers can also access their invoices through their account on our website.
4. Late Payments
All payments are due at the time of purchase. If payment is not received, the order will not be processed or shipped until full payment is made. For subscription services, if payment is not received by the due date, the subscription will be suspended until payment is made.
5. Refunds and Returns
Our refund policy is outlined separately on our website under the “Refund Policy” section. Customers are encouraged to review this policy for detailed information on eligibility for refunds and the return process.
6. Payment Disputes
If you believe there is an error with your billing, please contact our customer service team at [email protected] or message us via WhatsApp at +447456 432496 within 30 days of the invoice date. We will investigate and rectify any errors promptly.
7. Sales Tax
Sales tax will be applied to all orders as required by applicable laws. The total sales tax amount when your order arrives.
8. Pricing Changes
Teppich Marokko reserves the right to change prices at any time. Price changes will not affect orders that have already been placed and confirmed.
9. Cancellation Policy
Orders can be canceled within 24 hours of placement, provided they have not been shipped. To cancel an order, please contact our customer service team at [email protected] or message us via WhatsApp at +447456 432496 as soon as possible.
10. Contact Information
If you have any questions or concerns regarding your billing, please contact us at:
Teppich Marokko reserves the right to update or modify this billing policy at any time. Changes will be effective immediately upon posting on our website. Customers are encouraged to review the billing policy periodically for any updates.
By purchasing on our website, you agree to the terms and conditions of this billing policy.